Ember Terms and Conditions
Effective Date: November, 2024
Welcome to Ember AI! These Terms and Conditions ("Terms") govern your access to and use of the Ember AI website ("Website") and its services. By using our Website and services, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
1. Definitions
"We," "Us," or "Our" refers to EMBER AI SDN. BHD. (1604323-T).
"You" or "User" refers to any individual accessing or using our Website or services.
"Services" means all services provided by Ember AI, including but not limited to AI-powered learning tools and content.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our services.
By using our services, you confirm that the information provided during registration is accurate and complete.
3. Account Registration
Users may be required to create an account to access certain features.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account for any violation of these Terms.
4. Services and Use
Our services are for personal and non-commercial use unless otherwise agreed.
You agree not to use the services for any illegal or unauthorized purpose.
You may not attempt to interfere with or disrupt the functionality of the Website.
5. Pricing and Payment
Our services are subscription-based, with a fee of RM80 per month. This subscription grants users access to our 24/7 AI-powered learning platform, including features such as:
- Unlimited access to personalized learning tools and resources.
- 24/7 availability to support flexible learning schedules.
- Regular updates and new features to enhance your learning experience.
Payments for subscriptions are non-refundable unless specified under our Refund Policy.
Pricing details can be found on the 'Pricing' page of our website (to be updated by our development team).
6. Refund Policy
Refunds are governed by our Refund Policy
Users must adhere to the refund request process as outlined in the policy.
7. Data Privacy
Our handling of personal data is governed by our Privacy Policy
By using our services, you consent to the collection, use, and storage of your data as outlined in the Privacy Policy.
8. Intellectual Property
All content, software, and features on our Website are the intellectual property of Ember AI or its licensors.
You may not reproduce, distribute, or create derivative works from our content without explicit permission.
9. Content Ownership
Users retain ownership of all content they upload or create using the Ember AI platform.
Ember AI acts solely as a facilitator for hosting and delivering content and does not claim ownership rights over user-generated content.
10. Limitation of Liability
To the fullest extent permitted by law, Ember AI is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or services.
Our total liability for any claim is limited to the amount you paid for the services.
11. Termination
We may suspend or terminate your access to our services at any time, without prior notice, for breach of these Terms or other reasons at our discretion.
Upon termination, your right to use the services ceases immediately.
12. Governing Law
These Terms are governed by the laws of Malaysia.
Any disputes arising from these Terms will be subject to the jurisdiction of the courts in Malaysia.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.
Continued use of the Website after changes are made constitutes acceptance of the revised Terms.
Users will be notified of significant updates 30 days prior to implementation via a website banner.
14. Contact Information
For questions or concerns regarding these Terms, you can contact us at:
EMBER AI SDN. BHD. (1604323-T)
Level 5-2 Menara Mudajaya, Jalan PJU7/3, Mutiara Damansara, 47810 Petaling Jaya, Selangor
Email: support@ember-ai.com